Website feedback from clients, on the page

Your client clicks what needs changing and writes a note. You see every note on one board, across 5 stages from To do to Done.

Clients sign in with a username and password. No email, no app to install.

How it works. Three things your client does, in plain words.

Pins a note to the page

They open the site, press the Pinback button and click any button, photo or line of text.

Writes a note with a screenshot

One short note, with a screenshot if they like. You are told when it arrives.

Tracks each note to Done

Every note moves along five stages, To do, Fixing, In review, Deployed and Done.

Clients who aren’t technical

  • Sign in

    A username and a password you send them. No email, no code.

    1 minute
  • Comment

    They write on the page itself, and add a screenshot when words are hard.

    On the page
  • Follow progress

    Their board updates live, so nobody has to ask what happened.

    Live
  • Stay in control

    Only you move notes between stages.

    You decide

Questions

Does a client need an account?

Yes, one you create. You pick a username, Pinback makes the password.

How do I reset a Pinback password?

Open Members and press Show password, or Reset password.

What changes on my website?

One snippet of code. Clients then add ?review to any address.

Can a member move notes?

No. Members write notes and watch; only you move them.